and when you say it, mean it and make amends if possible.
"I note that often amends constitute much more than 'I’m sorry.' It may involve restitution. Sometimes all one can offer is living amends — it won’t happen again and I will be a better person to you and everyone else going forward.
'Be humble and don’t assume anything.
Accept responsibility for actions and what those actions brought.
Admit fault.
Change behavior and demonstrate that healing has started.
Make an effort to rebuild trust'"
That's from my discussion of the 9th step in my https://medium.com/illumination/spirituality-redefined-ff45cb53eaf2
You might as well add me as a writer for when something comes up @marcus17043