I like the word. I don't like the way it is used. For me, it means on the one side of the coin, love, compassion, and empathy; and on the other side, it means tough love--accountability, both personal and holding others accountable. Please read this shortform of mine--I look forward to your input. https://medium.com/illumination/i-have-an-essay-brewing-in-my-intp-split-screens-that-will-remove-the-stigmatizing-isms-which-we-c7f56becb8e7