I may come back to this story to comment more but the spiritual phenomenon that I perceive so far is how the universe often speaks to us through the mouths of people we encounter and that is why Nancy spoke to you about the benefit of self-promotion. It's probably a message you had heard and rejected before, but given what this woman went through, and how moved you were by her experiences, you heard her wisdom and listened this time. Here are a couple of stories of mine on receiving messages through others. https://medium.com/channspirations/exercises-in-spiritually-decoding-synchronicities-336943679a9c

https://medium.com/channspirations/i-ran-into-a-car-today-on-my-bicycle-192e9ec09386

https://medium.com/channspirations/how-i-discerned-my-mark-of-cain-a-lesson-in-comprehending-coincidences-16466ef622