The paragraph continues "Those tools all have their place and worth but are designed to do work for the users — that’s what tools do — they make work easier (on the spiritual journey, “work smarter not harder” does not apply). They have nothing to do with putting in the hard work, whether through shadow work, Step work, psychotherapy, or other methods of inner exploration"

My point was the tools are not substitutes for putting in the hard work. As you say, the tools can open doors to hard work. I don't see where our thoughts differ on this.